Careers

Position Title

Service Center Coordinator

Purpose

To promote the Red Cross and coordinate activities and service delivery at Service Center.

Hourly Rate

$11.50 per hour, part time no benefits

Reports to

Community Programs Director

Hours/Location

20 hours per week / McComb, MS

Application process

• Email your resume and contact information to maysr@usa.redcross.org
• Closing date is September 18, 2009

Responsibilities

• Support Red Cross Mission
• Provide excellent and friendly service to all customers/clients/volunteers/donors
• Promote and represent Red Cross services and opportunities to volunteers and communities
• Maintain professional office atmosphere and workplace
• Answer incoming telephone calls and offer assistance accordingly
• Assist with record keeping, compliance, filing and data management, including Disaster Services Human Resource database and Learning Management System
• Identify partners and resources in the area
• Recruit and develop an active list of volunteers
• Plan and coordinate outreach activities and volunteers as needed
• Generate interest in Red Cross by developing and maintaining good relationships with local businesses, schools, government offices, churches, etc.
• Coordinate and assist with Advisory Board meetings and activities
• Receive funds and prepare receipts from the walk-in sale of products and Health & Safety course registration
• After receiving proper training, required to provide casework to victims of disasters such as single family fires.  Required to share in after hours emergency coverage when needed.
• After receiving proper training, required to handle military emergency communications request and AER loans and complete appropriate casework
• Assist with development and coordination of DAT teams and their responsibilities
• Coordinate and assist with fund development projects, including assist in writing letters and handling multiple mail-outs
• Other duties as assigned by Director
• Promote and represent Red Cross services and opportunities

Qualifications

• Computer skills to include Internet
• Must be proficient in Microsoft Office Suite
• Ability to learn Red Cross specific software for data management
• Ability to manage multiple tasks at one time
• Thorough attention to detail required
• Excellent verbal and written communication skills required
• Must be a team player
• Must be a self-starter
• Required to be a member of the DSHR system
• Must have a valid MS Driver’s License
• High School diploma required.
• Ability to work with diverse populations

• Ability to work well with people in groups, one-on-one, and in problem-solving situations